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Privacy Policy

By using this website and Products and Services (defined below), you are accepting the practices described in this C.E. Info Systems Limited’s (the “Company”) privacy policy (the “Policy”). You are encouraged to review the Policy whenever you visit the website to make sure that you understand how any personal data you provide will be used.

Nothing in this Policy is intended to, or shall be construed to, treat your mere browsing, accessing of the website as valid consent for the processing of your personal data. Wherever this Policy refers to your ‘use’ or you ‘using’ of the website or the Products and Services as constituting consent, such consent shall be read as being obtained only where you have taken a clear, specific, affirmative action (such as accepting a consent notice, ticking a box, or enabling a permission).

This Policy may be updated from time to time. We will notify you of any material changes to this Policy, and where any such change affects the purpose(s) for which your personal data is processed, we shall provide a notice and obtain your consent (which, in respect of an Enterprise (defined below), shall be obtained through such Enterprise) before relying on the changed Policy for such processing. Please review this Policy periodically to stay informed of any updates.

By using this website or by using any facilities or Products and Services made available through or on it, you agree to be bound by the terms and conditions of this Policy. If you choose not to accept these terms, please do not use this website or share any of your information in any manner whatsoever with us.

Where the website or the Products and Services are made available to you by or through an enterprise, customer of the Company (such as your employer or an entity engaging your services) (the “Enterprise”), the Company shall process your personal data in connection therewith on behalf of such Enterprise, in accordance with its instructions and the agreement between the Company and such Enterprise.

The Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our website and our products and services which include maps, directions, information, applications, materials and documents being made available to you (the “Product(s) and Service(s)”). The following information is gathered by the website during the registration process:

  • Name of the user
  • Email address
  • Phone number

You are hereby informed that the above information is collected for the specific purposes of: creating and authenticating your user account; enabling delivery of the Products and Services (including maps, directions and location-based features) to you; verifying your identity; and communicating with you regarding your account, the Products and Services, or this Policy.

The following information may be gathered during the use of the Products and Services:

  • Username
  • Phone Number
  • Current location of the user

Your precise location is collected and used only for the specific purpose of enabling location-sharing, navigation, and related features of the Products and Services, and only after consent has been obtained in the manner set out under ‘Your consent’ below. You may decline to grant access to your location, and may withdraw such access at any time through your device or application settings.

The Products and Services being used may send the following information to the server:

  • The telephone handset’s IMEI number.
  • The IMSI number of the SIM card inserted into the handset.

Where the device binding feature is enabled, the IMEI number of the telephone handset and the IMSI number of the SIM card may be collected to associate your account with a specific mobile device, so that the device cannot be changed without administrative approval, thereby helping prevent unauthorized account access or misuse.

1. Location information and accessibility of location information:

When you use a location-enabled Product or Service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. Furthermore, we may also use certain technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

2. Removing personal information from the servers:

The users of the website or the Products and Services can request that their personal data associated with their account be deleted by emailing us at contact@mappls.com. Such deletion shall be subject to applicable laws and any personal data that the Company is required or permitted to retain under applicable laws. However, in the event such data has been obtained through an Enterprise and the Company has only processed such data on behalf of such Enterprise, such request for removal of personal information shall be made to the relevant Enterprise.

3. Disclosure to outside parties:

The Company does not sell, trade, or rent your personal information to others. The Company may provide aggregate statistics about its customers, sales, traffic patterns, and related website information to reputable third-parties. The Company may release account information in order to:

  • Comply with any applicable law, regulation, legal process or enforceable governmental request.
  • Enforce or apply the terms of any of our user agreements.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect the rights, property or safety of the Company, our users, or others.
  • Protect against harm to the rights, property or safety of the Company, our users or the public as required or permitted by law.
  • Act in accordance with the instructions of the relevant Enterprise, to the extent consistent with applicable laws.

4. Your consent:

Where the products and Services are made available to you through an Enterprise, the consent required for the collection and processing of your personal data shall, wherever required under applicable laws, be obtained by such Enterprise in terms of the agreement with the Company. We shall process such personal data in accordance with the instructions of the relevant Enterprise and applicable laws. The processing of your personal data shall be limited to the purposes for which such data is collected and made available to us, and to the extent necessary for providing the Products or Services. Any withdrawal of consent or request for erasure of your personal data may be communicated to the relevant Enterprise and shall be given effect to in accordance with applicable laws. Upon withdrawal of consent, and receipt of instructions of the relevant Enterprise, we shall cease processing your personal data within a reasonable time, except where such processing is required or authorised under applicable laws. We shall also erase your personal data, subject to any personal data that we are required or permitted to retain under applicable laws. If we make any material changes to this Policy or to the purposes for which your personal data is processed, we will provide appropriate notice and, where required under applicable laws, ensure that your consent is obtained (including through the relevant Enterprise) before undertaking such processing. If we decide to change our Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

5. Our use of cookies:

5.1. When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you, such as:

  • Recognising that you may already have given a username and password so you don't need to do it for every web page requested.
  • Evaluating how many people are using the Products and Services, so that they can be made easier, faster and more convenient to use.
  • Analysing anonymous data to help us understand how people interact with the Products and Services so that we can make it better.

5.2. However, this Policy does not govern the use of cookies or other tracking technologies that may be placed by third-party service providers on the website. Where we engage such third-party service providers to place cookies or tracking technologies on our website, we require them to do so in compliance with applicable law, and only for purposes disclosed to you. These parties may permit you to opt out of tailored advertisements at any time.

5.3. We may use any data that is automatically captured by the cookies on our website and services, including your device name, operating system version, configuration of the application, time and date of your use of the website and Products and Services, IP address and other such related statistics, for the purposes set out above. Every computer/mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer’s or device’s IP address. When you request any page from the website, our web servers automatically recognize your domain name and IP address to help us identify your location. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed the website.

6. Data Retention:

6.1. Retention of personal data: We shall retain your personal data only for as long as is necessary to fulfil the specific purpose(s) for which such personal data was collected or otherwise processed, or for such period as may be required or permitted under applicable laws, regulations, or contractual obligations or any other lawful basis. The retention period shall be determined having regard to the nature and purpose of processing, the applicable legal and regulatory requirements, contractual obligations and applicable business and operational requirements, provided that such retention is not inconsistent with applicable laws.

6.2. We shall securely delete or otherwise dispose of your personal data when the applicable retention period expires or when such personal data is no longer required for the purposes for which it was collected or otherwise processed, unless we are required or permitted to retain such personal data under applicable laws, regulations, contractual obligations or any other lawful basis. Where appropriate, we may anonymise such personal data so that it can no longer be associated with you.

6.3. Access to retained personal data shall be restricted to authorised personnel on a need-to-know basis.

7. Accuracy of information provided:

7.1. You are responsible for maintaining the accuracy of the personal data you submit to us, as part of the registration process. We rely on you to disclose all relevant and accurate information and to inform the Company of any changes. If you wish to make a request to correct or update your personal information, you may make such request to the relevant Enterprise, and it shall be given effect to in accordance with its instructions and applicable laws.

8. Exclusion:

8.1. This Policy does not apply to any information other than information collected by the Company through the website and Products and Services including such information collected in accordance with this Policy.

8.2. This Policy does not apply to personal data that is made or caused to be made publicly available by you, or by any person who is under an obligation under applicable law to make such personal data publicly available. Any information voluntarily or unsolicitedly provided by you will be treated in accordance with this Policy and applicable laws, to the extent such information constitutes personal data.

9. Data Breach Notification:

In the event of a personal data breach, we shall, without undue delay, intimate the relevant Enterprise in the form and manner prescribed under the applicable laws, and assist such Enterprise in undertaking reasonable measures to mitigate the impact of such breach.

10. Contact us:

10.1. If you have any questions about this Policy or the processing of your personal data, you can contact us: